Introduction
This Privacy Policy describes how ACADEMY OPC PVT LTD (DA ACADEMY OPC PVT LTD) and its affiliates (collectively “we, our, us”) collect, use, share, protect, or otherwise process your information/personal data through our website www.designarcacademy.com (hereinafter referred to as the “Platform”).
Please note that you may browse certain sections of the Platform without registering. We do not offer any product/service outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing of any product/service offered, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions. You also agree to be governed by the laws of India, including but not limited to data protection and privacy laws. If you do not agree, please do not use or access our Platform.
Collection of Information
We collect your personal data when you use our Platform, services, or interact with us during our relationship. This includes but is not limited to:
- Personal data provided during sign-up/registration, such as name, date of birth, address, phone number, email ID, and proof of identity or address.
- Sensitive personal data (collected with your consent), such as bank account details, credit/debit card information, or biometric data (e.g., facial features or physiological information) when required.
- Behavioral data, preferences, and transaction history on our Platform or partner platforms.
You always have the option not to provide certain information by choosing not to use specific services or features. If a third-party business partner collects your data, their privacy policy will apply, and we are not responsible for their practices.
⚠ Beware of Fraud: If you receive an email or call claiming to be from DA Academy asking for personal data like debit/credit card PINs or passwords, do not share such details. If you’ve already disclosed such information, report it immediately to law enforcement.
Usage of Information
We use your personal data to:
- Provide the services you request.
- Assist business partners in handling orders.
- Enhance customer experience and troubleshoot issues.
- Inform you about offers, services, and updates.
- Customize your experience and prevent fraud.
- Enforce our terms and conditions and comply with legal requirements.
- Conduct marketing research, analysis, and surveys.
You may opt out of marketing communications at any time. However, your access to certain services may be affected if you do so.
Sharing of Information
We may share your personal data:
- Internally within our corporate entities and affiliates.
- With third-party partners such as sellers, logistics providers, payment processors, and reward program issuers.
- To comply with legal obligations, prevent fraud, or enforce our Terms of Use.
- With law enforcement agencies when required by law.
We take necessary precautions while sharing your data but are not responsible for the privacy practices of third parties.
Security Precautions
We adopt reasonable security practices to protect your data from unauthorized access, disclosure, loss, or misuse. However, no transmission over the Internet is entirely secure. By using our Platform, you acknowledge inherent risks. You are responsible for safeguarding your login credentials.
Data Deletion & Retention
You can delete your account via your profile settings or by contacting us. However, pending grievances, claims, or transactions may delay or restrict deletion.
We retain your data only as long as necessary for the purpose it was collected or as required by law. Anonymized data may be retained for research and analytical purposes.
Your Rights
You can access, rectify, or update your data directly through the Platform’s settings.
Consent
By using our Platform or providing your information, you consent to its collection, use, storage, and disclosure as per this Privacy Policy. If you provide data about others, you confirm that you have their consent.
You may withdraw your consent by contacting our Grievance Officer with the subject line “Withdrawal of consent for processing personal data”. However, withdrawal will not be retrospective and may impact your access to our services.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated as per applicable laws.